Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at Consumer Information Division, 1625 North Market Blvd., Suite N112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
How do I reset my Match profile?
Hover over this avatar, located on the top right of any Match.com page. Then, click “My Account Settings”. Scroll down to the bottom of the page, and youll see a link that reads “To suspend or delete your account, click here.” At this point, youll need to choose whether to suspend or delete your account.
How do I get in touch with Match?
If you have a customer care issue, please contact Match Customer Care at 1-800-92-MATCH (1-800-926-2824) or visit the Customer Care here.
Can I get my money back from Match?
Does Match.com Give Refunds? Match.com states that they will only refund their customers if the user dies or they become disabled before the end of their subscription. To request a refund from Match, you need to make sure that you havent violated any of the companys Terms and Conditions.
Should you use real name on match?
Again, Match.com has stopped letting people choose any username they want — for safety reasons — so it should be either your first name or a nickname. Do not include your last name. If you put in something thats not a name, you could risk being reported or even removed from the membership base.
How do I hide my profile on match?
On the Match appTap on the “Profile” icon at the bottom of the screen.Tap on the gear icon at the top of your profile page.Under “Profile Visibility,” select the visibility you would like for your profile: Visible, Hidden, or Private Mode.More items
Can I change my date of birth on match?
If youve made a mistake you can change your date of birth on Match by calling or emailing the Customer Care team. Theyll work their magic and have your profile updated in no time. If youve made a mistake you can change your date of birth on Match by calling or emailing the Customer Care team.
According to the complaint, free Match.com users were sent automatic emails whenever an account “Liked,” favorited, or messaged them. Match says that it catches around 85 percent of improper or fake accounts within the first four hours — before theyre even active.